Consulting

Operational Consulting

Improving Established Organizations and Helping Startups

Harris Guide provides the operational experience to help behavioral health organizations identify what needs to be improved. Then we stick with you until the job is complete. We’ll help your organization in every necessary area, including startup feasibility, maintaining/increasing patient volumes, improving reimbursement margins, maintaining program quality, staffing and productivity, identifying and meeting national benchmarks, and identifying and meeting compliance standards.

The first step is assessment.

Through key leadership interviews and an overall operational review, we identify what works, what needs improvement, and what’s needed to meet compliance standards. A Harris Guide Behavioral Health Operations Assessment takes into account the specific needs of our client organizations.

Operations Assessment Steps Typically Include:

  • Evaluation of Current Services

  • Key Metrics Review

  • Staffing/Scheduling Analysis

  •  Operational Workflow Analysis

  • Billing and Reimbursement Analysis

  • Outcome Review

  • Information Management System Review

  • Management report Review

  • Quality Management Analysis

  • Best Practices Gap Analysis

  • Business Plan Review

     

Then we develop an Operational Action Plan to provide a sensible course of action and an attainable, measurable goal. This is a comprehensive written report detailing findings, strategies and financial opportunities to improve things like patient volume, net revenue, staffing, financial and meeting quality goals.

Each Harris Guide Operational Action Plan is customized for use by your facility and includes recommendations that will benefit key aspects of your behavioral health organization. We stay on the job until the agreed upon action plan is implemented and benchmark metrics are in place.

CLINICAL CONSULTING

From Treatment Modalities to Outcome Metrics

Harris Guide brings more than 20 years experience working on the clinical and operational sides of for profit and non-profit behavioral health organizations. We’ve helped established facilities and startups, from initial feasibility studies all the way through to meeting today’s compliance benchmarks.

The first step is assessment.

Having worked at every level of care, The Harris Guide owns hands-on, in-the-field clinical experience necessary to help start up, revitalize, turn around or simply affirm your all-important clinical programs.

Through staff interviews and a comprehensive review of your clinical programs, we identify what works, what needs improvement, and what’s needed to meet today’s compliance and accreditation standards.

A Harris Guide Behavioral Health Clinical Assessment takes into account the specific services and client populations, and identifies the needs of each client organization. Each Clinical Assessment is customized and will include a detailed review of all or some of the following:

  • Behavioral health therapeutic modalities

  • Diagnostic criteria

  • Treatment approaches

  • Clinical guidelines and best practices

  • Medications and interactions and appropriate usages

  • Application and Implementation of applicable laws, regulations, and   guidelines governing behavioral health programs, including Medical             Assistance regulations

  • Medical and support staff

  • Staffing program, including sub-specialties tracks/services

  • Care coordination and client throughput

  • Compliance - Licensing, Policies and Procedures, Best Practices, Outcome Metrics

Then we develop a Clinical Action Plan. Each Clinical Action Plan is customized for use by your facility and includes detailed recommendations to benefit key aspects for the clinical side of your behavioral health organization. And we stay on the job until the agreed upon action plan is implemented and benchmark metrics are in place.